#readwise # Air Passenger Rights  ## Metadata - Author: [[Your Europe]] - Full Title: Air Passenger Rights - URL: https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm#ex-circumstances-delayed-1 ## Highlights - Delay If your flight is delayed at departure, you have the right to [assistance](https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm#care-delay), to [reimbursement and a return flight](https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm#reimbursement-delay), depending on the **duration of the delay** and the **distance of the flight**. If you **arrived** at your final destination with **a delay of more than 3 hours**, you are entitled to [compensation](https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm#compensation-delay), unless the delay was due to [extraordinary circumstances](https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm#ex-circumstances-delayed). The airline has to prove this by providing, for example, extracts from logbooks or incident reports. The air carrier should give this evidence to the relevant national enforcement body as well as to the passengers concerned in line with national provisions on access to documents. ([View Highlight](https://read.readwise.io/read/01gkbh1yy3k2dzb18p66k54w65)) - Situations which are **not considered** as extraordinary circumstances include: • most **technical problems** which come to light during aircraft maintenance or are caused by failure to maintain an aircraft ([View Highlight](https://read.readwise.io/read/01gkbceqmq8m823qhxfsrhp3kk))